Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Privacy policy
We do not currently sell in ‘North America and Worldwide’. The reasons for this are explained in a post on our blog,https://www.shakepaws.com/post/1128502464498/orders-to-north-america-are-cancelled
Frequently Asked Questions
Wholesale
Yes, we do! Want to stock your pet boutique with some of our cards or other products? Simply contact us at info@shakepaws.com
Care instructions
Our wooden block signs are finished with a durable wax coating. However:
• They are for internal use only
• Best kept away from direct sunlight
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